Rafex Distribution LLC welcome you to the www.rafexbeauty.com website, mobile version or related mobile applications. Rafex Distribution is registered in Los Angeles, California, USA providing beauty supplies offline and worldwide online. Contact us https://rafexbeauty.com/contact-us/
In Rafex Beauty site is available all information, tools and services provided by company to you, the user, subject to your acceptance of these terms of use (the "Terms"). Your continued access and use of the Rafex Beauty Site constitute your agreement to these Terms. If you do not wish to be bound by these Terms, please do not use the Rafex Beauty Sites.
OTHER TERMS THAT MAY APPLY TO YOU
Certain features or services offered on the Rafex Distribution Sites may be subject to separate guidelines, terms and conditions which may be posted by Rafex Distribution from time to time ("Additional Terms"). All Additional Terms are hereby incorporated by reference into these Terms. In most cases the Additional Terms are specific to a particular feature of a Rafex Beauty Site or a service or offering provided on a Rafex Beauty Site, but to the extent of any inconsistency between these Terms and any Additional Terms, these Terms will prevail.
The Rafex Distribution Privacy Policy provides information and notices concerning Rafex’s Company collection and use of your personal information with respect to the Rafex Distribution Sites. By accessing, downloading or using the Rafex Distribution Sites and accepting these Terms, you are also subject to the Rafex Distribution Privacy Policy located at https://www.rafexbeauty.com/privacy-policy, Rafex Distribution Cookies Policy located at https://www.rafexbeauty.com/cookie-policy, and the Rafex Distribution Sites Acceptable Use Policy located at https://www.rafexbeauty.com/acceptable-use-policy which are hereby incorporated into and made part of these Terms.
HOW YOU MAY USE MATERIAL ON THE RAFEX SITES
All content included on the Rafex Distribution Sites (including but not limited to, text, design, graphics, logos, button icons, images, sounds, audio clips, digital downloads, data compilations and software, as well as the selection and arrangement of them) (collectively, "Rafex Distribution Content"), is the exclusive property of Rafex, its licensors or its content suppliers and is protected by copyright laws and treaties around the world.
Rafex Distribution grants you a limited, revocable and non-exclusive licence to access and make personal and non-commercial use of the Rafex Beauty Sites, subject to these Terms and only for lawful purposes. Rafex Beauty strictly prohibits all other uses of the Rafex Beauty Content, including but not limited to:
misusing a Rafex Beauty Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious, technologically harmful or designed to interrupt, destroy or limit the functionality of any computer; attempting to gain unauthorized access to a Rafex Distribution Site, the server on which a Rafex Beauty Site is stored or any server, computer or database connected to a Rafex Beauty Site; or attacking a Rafex Beauty Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may commit a criminal offence. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. You are responsible for obtaining access to the Rafex Beauty Sites, and any third-party fees (such as Internet service provider or airtime charges). You must provide and are responsible for all equipment necessary to access the Rafex Beauty Sites. You may not bypass any measures that have been implemented to prevent or restrict access to the Rafex Beauty Sites. If you do not comply with the above or there is any unauthorized access to the Rafex Beauty Sites by you, your right to use the Rafex Beauty Sites will cease immediately along with the permission or licence granted to you by Rafex Beauty and you must, at our option, return or destroy any copies of Rafex Beauty Content that you have made. Except for the rights and licences expressly granted in these Terms, Rafex Beauty reserves all other rights and no other rights are granted by implication or otherwise. CONTENT YOU SUBMIT Visitors may post reviews, comments, and other content, send e-cards and other communications, and submit suggestions, ideas, comments, questions, or other information or materials (collectively, "User Content") on or through the Rafex Beauty Sites, provided that the User Content:
If you do post any User Content, you grant Rafex Beauty a nonexclusive, royalty-free, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, broadcast, and display such User Content throughout the world in any media. You grant Rafex Beauty and its sublicensees the right to use throughout the world the name that you submit in connection with your User Content, if we or they so choose. You represent and warrant: that you own or otherwise control all of the rights to your User Content that you post; that use of your User Content does not violate these Terms nor infringes, misappropriates or violates any third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights or rights of publicity or privacy; and that your User Content does not violate any applicable laws or regulations and will not cause injury to any person or entity. You will indemnify Rafex Beauty Company, including licensors, against all claims, including legal fees relating to the defence of such claims, resulting from your User Content. This means that you will be responsible for any loss or damage we suffer as a result of your breach of warranty. User Content is not verified or approved by us. The views expressed by other users on the Rafex Beauty Sites do not represent our views or values. If you wish to complain about any User Content please contact us using the details provided in the Contact us section below.
USER ACCOUNTS
The Rafex Beauty Sites may allow you to create a user account ("Account"). You may only create an Account if you are over sixteen (16) years of age and provide accurate registration information if required by the applicable Rafex Beauty Site. You are responsible for maintaining the confidentiality of your Account username and password and for restricting access to your computer. You are responsible for keeping your account information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur under your Account and to provide only current, complete, accurate and truthful information. You agree to immediately notify Rafex Beauty of any unauthorised use of your password or Account or any other breach of security using the contact details in the Contact us section below. Rafex Beauty will not be liable for any loss or damage arising from your failure to comply with this section.
ACCURACY & AVAILABILITY OF PRODUCTS
Rafex Beauty attempts to be accurate at all times when describing our products on a Rafex Beauty Site. However, the content provided on the Rafex Beauty Sites is provided for general information only and is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content of the Rafex Beauty Sites.
Rafex Beauty does not warrant, represent or guarantee that descriptions and any other content or information accessible on the Rafex Beauty Sites are accurate, complete, reliable, current or error-free.
Reference to any product or service on the Rafex Beauty Sites does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available directly by Rafex Beauty to customers, available in all countries, or that the name, description or specification of the product or service will be the same as that included on the Rafex Beauty Sites.
WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
Where the Rafex Beauty Sites contain links to certain other third party websites or resources provided by third parties, these links are provided for information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. Rafex Beauty is not responsible for examining or evaluating, and does not warrant the offerings of, any of these businesses or individuals or the content, security or privacy practices of any third party site. We encourage you to carefully review each third party site's privacy policy and other terms and conditions of use.
SITE DISRUPTIONS
Rafex Beauty makes its best efforts to minimize any disruptions on the Rafex Beauty Sites. However, we do not warrant or guarantee that the Rafex Beauty Sites will be error-free or that our services will not be interrupted or otherwise affected by any problems, viruses or bugs.
RESPONSIBILITY FOR LOSS AND DAMAGE
WHETHER YOU ARE A CONSUMER OR A BUSINESS USER:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in the Terms and Conditions of Sale of the Rafex Beauty Site from which you are purchasing.
IF YOU ARE A BUSINESS USER:
The Rafex Beauty Sites are provided on an "as is" and "as available" basis and we exclude all implied conditions, warranties, representations or other terms that may apply to the Rafex Beauty Sites or any content on them.
In addition to the above, we will not be liable to you for any loss or damage (including legal fees), whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with these Terms including in connection with:
In particular, we will not be liable for:
You will indemnify and hold harmless Rafex Beauty Company, its parent, subsidiaries and affiliates and their directors, employees, representatives, agents, licensors, and service providers (the "Rafex Beauty Parties") from and against any and all fines, penalties, liabilities, losses and other damages of any kind whatsoever (including legal fees and expenses), incurred by the Rafex Beauty Parties, and shall defend the Rafex Beauty Parties against any and all claims arising out of your breach of these Terms. The applicable Rafex Beauty Party will control the defence of any claim to which this indemnity may apply, and in any event, you shall not settle any claim without the prior written approval of such Rafex Beauty Party.
IF YOU ARE A CONSUMER USER:
We do not voluntarily accept responsibility for any loss or damage:
• that was not caused by our breach of these Terms; or
• that was not, at the time that you agreed to these Terms, a reasonably foreseeable consequence of us breaching these Terms. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time this contract was entered into, both we and you knew it might happen.
You agree not to use the Rafex Beauty Sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
SUSPENSION OR WITHDRAWAL OF THE RAFEX BEAUTY SITES
We may suspend or withdraw or restrict the availability of all or any part of the Rafex Beauty Sites for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
We reserve the right to deny you access to the Rafex Beauty Sites (or any part of them) and/or suspend or terminate Accounts at any time if in our reasonable opinion you have failed to comply with any of the provisions of these Terms. We may do this without notice if the grounds for this are serious, or we will try to give you reasonable notice if the grounds are less serious.
You are also responsible for ensuring that all persons who access the Rafex Beauty Sites through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
TRADEMARKS
The trademarks, trade names, service marks, logos or other graphics appearing on the Rafex Beauty Sites (collectively the "Trade Marks") are the property of Rafex Beauty Company, its licensors, content providers, or other parties, under applicable trade mark laws. You are not permitted to use them the Trademarks without our written approval, or the written approval of such third party that may own the applicable Trade Mark, unless they are part of material you are using as permitted under How you may use material on the Rafex Beauty Sites.
EXPORT CONTROL
You acknowledge that any purchased goods licensed or sold on the Rafex Beauty Sites may be subject to the customs and export control laws and regulations administered or enforced by the United Kingdom, European Union, United States and/or the customs and export laws and regulations of the country in which the products are otherwise sold, manufactured and/or received, as applicable. By purchasing, downloading or using technology or software from the Rafex Beauty Sites, you agree to abide by the applicable laws, rules and regulations and you represent and warrant that you will not transfer, by electronic transmission or otherwise, the software or technology to a foreign national or a foreign destination in violation of the law.
OTHER IMPORTANT TERMS
These Terms, including the Rafex Beauty Privacy Policy located at https://www.rafexbeauty.com/privacy-policy, Rafex Beauty Cookies Policy located at https://www.rafexbeauty.com/cookie-policy, and the Rafex Beauty Sites Acceptable Use Policy located at https://www.rafexbeauty.com/acceptable-use-policy, and any Additional Terms you may enter into with Rafex Beauty in connection with the Rafex Beauty Sites, shall constitute the entire agreement between you and Rafex Beauty concerning the Rafex Beauty Sites.
If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by USA law and each party irrevocably agrees to the exclusive jurisdiction of the courts of USA.
If you are a consumer, these Terms are governed by the law of the country in which you live and you can bring legal proceedings in your local courts.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things, and it will not prevent us taking steps against you at a later date.
If any content on the Rafex Beauty Sites, or your use of the Rafex Beauty Sites, is contrary to the laws of the place where you reside when you access the Rafex Beauty Site, the Rafex Beauty Sites are not intended for you, and we ask you not to use the Rafex Beauty Sites. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.
You may not assign or otherwise transfer these Terms (or any rights, benefits or obligations under them) by operation of law or otherwise without the prior written consent of Rafex Beauty Company, which may be withheld at Rafex Beauty's Company reasonable discretion. Any attempted assignment or transfer that does not comply with these Terms shall be ineffective.
Rafex Beauty may at any time assign, transfer or deal in any other manner with any or all of its rights and obligations under these Terms in its sole discretion. If you are a consumer, we will ensure that the transfer will not affect your rights under the Terms.
UPDATES TO THESE TERMS
To the full extent permissible by applicable law in your jurisdiction, Rafex Beauty reserves the right to modify or update these Terms at any time without notice and your continued use of the Rafex Beauty Sites after we post any revised Terms means you agree to be bound by such modifications or updates. We will notify you of any changes to these Terms by posting a new Terms of Use and updating the "last modified" date at the top of this page.
If any of these Terms shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed removed and shall not affect the validity and enforceability of any remaining terms and conditions.
CONTACT US
If you have any questions or comments regarding these Terms, please contact us via this link on the Rafex Beauty website - https://rafexbeauty.com/contact-us/.
Shipping & Return Policy
Each order is shipped within 1 to 3 working days. Rafex products can be shipped USA, CANADA and MEXICO, for other countries there is need to connect with the company https://rafexbeauty.com/contact-us/ . Your order will be delivered to the shipping address provided through registration and /or in checkout on rafexbeauty.com
Return and Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return of an unopened item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide your order number and your details. If you have used the item and you are not satisfied, please contact us, and we will make it right by replacing and/or offering another item that may work for you. At our discretion, we may refund you except for the outgoing shipping and handling costs. We care, and we always help. Your satisfaction is our goal.
We do not provide a return label or pay for return shipping.
To start a return, you can contact us at info@rafexbeauty.com . If your return is accepted, we’ll send you a return instruction on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at info@rafexbeauty.com .
Agreed Delivery Method
As most shipping companies have adopted new delivery methods, all packages will now be left near the front door of the house. In apartment buildings, they may be left with the front desk, if available, or simply on the mailroom floor. For USPS, small packages that fit will be placed inside the mailbox. By placing an order with us, you hereby agree to accept deliveries using the methods mentioned above. Consequently, packages with a "DELIVERED" tracking status will be considered delivered, and you shall not dispute their delivery status.
Damages and issues
Before sending the order in Rafex all items passing checking, electric tools are checked, and will be packed perfectly to get to the costumer in excellent condition. Please inspect your order upon reception, and if there is any issue contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right or help to get instructed how to claim courier center.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned: Nail gel polishes, lacquers, hard gels, and all goods that are sealed, hair colors, Bleaching pasts, ampoules. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges (Unopened Item in the USA)
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Other Important Terms
In cases where orders are undeliverable due to customers supplying incorrect or incomplete shipping information, at our discretion, we may reship returned or lost orders without additional charges. However, if the customer is requesting a refund, we will deduct the shipping cost, the return shipping cost (if any), and a 15% restocking fee from the original purchase amount.
In cases where international orders are undeliverable due to customers supplying incorrect or incomplete shipping information, not paying import taxes and/or any other local fees in their country, not responding to courier calls, and/or demands for additional information, at our discretion, we may reship returned or lost orders without additional charges. However, if the customer is requesting a refund or denied the package, we will deduct the shipping cost, the return shipping cost (if any), and a 15% restocking fee from the original purchase amount.
Professional Purchase Agreement
Rafex Distribution LLC and its affiliates sometimes DBA Rafex Beauty (collectively Rafex) distribute and sell high quality hair care, cosmetics, nail, skin care and other products (the "Salon Products") provided by a variety of manufacturers, many of which have agreements with RAFEX limiting sale of their products to salons and professionals in the cosmetology field. As such, RAFEX Companies requires customers to abide by the terms of this Professional Purchase Agreement ("Agreement").
By purchasing products or maintaining a Rafexaccount, you agree to these terms. Rafex may update this Agreement, and continued purchases imply acceptance of changes.
Key Terms:
By purchasing or maintaining an account, you accept these terms.
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